How to Create an Effective Customer Journey Map [Examples + Template]

In today’s competitive business landscape, understanding and catering to your customer’s needs is crucial for success. One effective way to gain insights into your customers’ experiences is by creating a customer journey map. A customer journey map is a visual representation of the entire customer experience, from initial contact to ...

10 customer misconceptions when developing a website

Design 10 customer misconceptions when developing a website ARTW has described and ruthlessly dispelled some of the most common misconceptions about websites and their development process. Related Articles Why you shouldn’t correspond with a designer Memo for designers Why aren’t designers accountants? Solution to the problem “7 red lines” …

What is the Ideal Customer?

Design What is the Ideal Customer? A series of illustrations about the ideal customer (and not so much) from the Studio of Artem Gorodetsky. Related Articles 5 ways to ruin your logo I want-need Company logos showing their reputation 7 deadly sins of a designer …

5 things a customer should know

Design 5 things a customer should know An article by the Internet service for designers GoDesigner.ru about how important it is for a customer to understand all aspects of working with a designer. Sometimes it seems that the notorious misunderstanding between some customers and graphic designers has always existed. There ...

8 alarms you have a bad customer

Freelance 8 alarms you have a bad customer A bad client can not only waste your time creating difficulties that must be solved. There is a great risk of losing money. I have a strong gut instinct for bad customers, and every time I ignored it, it ended badly. Over ...

Correct reaction of an experienced designer to customer edits

Design Correct reaction of an experienced designer to customer edits The satirical newsreel “Fitil” in 1969 shot a short-length sketch “Porozhnyak”, which perfectly reflects the relationship between an experienced designer and an inept customer: Related Articles Diverse life of a designer 15 differences between men and women You Suck at ...

7 popular customer misconceptions

Design 7 popular customer misconceptions Not so long ago, the news about 5 ways to spoil the logo was received with great interest. Continuing the topic, I will tell you about 7 customer misconceptions, which, by the way, also relate to the process of creating a logo. 1. Before making ...

9 customer misconceptions when developing a website

Design 9 customer misconceptions when developing a website An eternal theme about the relationship between the customer and the designer. By the way, a similar collection was about the creation of a logo. Related Articles Memo for designers Why aren’t designers accountants? Solution to the problem “7 red lines” How ...

Customer claims

Design Customer claims The Hell Clients website contains the most unexpected and unusual quotes that designers and people of creative professions have heard from their clients. Related Articles Perfect world Silly Ways to Die Posters 7 popular customer misconceptions If popular services were people …