Why Does the Genshin Installer Keep Resetting? How to Fix It
Encountering issues with the Genshin Impact installer can be frustrating, especially when it repeatedly resets itself during installation or updates. This problem is surprisingly common among fans of the popular action role-playing game, but the good news is that it’s often solvable with a few troubleshooting steps. In this article, we’ll explore why this issue occurs and provide reliable solutions to help you fix it.
Why Does the Genshin Installer Keep Resetting?
If the Genshin Impact installer keeps resetting, there could be several reasons behind this behavior. Let’s break down the most common causes:
- Network Instability: The installer requires a stable internet connection to download the game files. Any interruptions in the connection can cause the installer to restart, losing progress in the process.
- Insufficient Disk Space: Genshin Impact is a large game, and inadequate disk space can lead to installation interruptions.
- Antivirus or Firewall Interference: Security software may mistakenly flag the installer as suspicious and block critical processes, forcing it to reset.
- Corrupted Installer Files: If the installer files are incomplete or corrupted, this can lead to repeated resets.
- Administrative Permissions: The installer might reset itself if it doesn’t have sufficient privileges to modify files on your system.
Understanding the potential causes helps narrow down the source of the problem, and you can take steps accordingly to resolve it.
How to Fix the Issue
Now that you know why the issue occurs, let’s move on to the fixes. Below are some tried-and-tested solutions to stop the Genshin Impact installer from resetting:
Step 1: Ensure a Stable Internet Connection
The installer requires a fast and uninterrupted network connection to function properly. Follow these steps:
- Check that your internet connection is stable. If you’re on Wi-Fi, consider switching to a wired connection for better reliability.
- Close other applications that might be using bandwidth, such as streaming platforms or background downloads.
- If your connection is unreliable, try restarting your router or contacting your internet service provider for assistance.
Without a stable connection, the installer is likely to reset itself during operations.
Step 2: Check Disk Space
Genshin Impact requires substantial storage space to install. Make sure there’s enough free space on the drive where you’re installing the game:
- Navigate to “This PC” on Windows and check the free space on your disk drives.
- Keep at least 40GB of available space to allow both the downloaded files and the installation to take place.
- Consider deleting unnecessary files or apps to free up space if needed.
Step 3: Disable Antivirus or Firewall Temporarily
Your antivirus or firewall may interfere with the installation process. Temporarily disabling these can help:
- Open your antivirus software and temporarily turn off any protection features.
- Go to your firewall settings and add “Genshin Impact Installer” to the list of allowed programs.
- Once the installation is complete, re-enable your antivirus and firewall to ensure your system stays secure.
Make sure you only download the installer from the official Genshin Impact website to avoid malware risks.
Step 4: Repair or Re-download the Installer
If the installer files are corrupted, you’ll need to replace them or repair them:
- Delete the current installer and download a fresh copy from the official website.
- Before downloading, clear your browser cache to avoid pulling old, corrupted data.
- If an option to “repair” the installer exists, select it instead of deleting the files outright.
Step 5: Run the Installer with Administrative Privileges
Sometimes, lack of administrative permissions can cause the installer to malfunction. Here’s how to run the installer as an administrator:
- Right-click on the installer file.
- Select “Run as Administrator” from the context menu.
- Grant the necessary permissions when prompted.
Running the installer in administrator mode ensures it has the necessary access to system files.
Step 6: Contact Support
If none of the steps above work, the issue might be specific to your system configuration. In such cases:
- Visit Hoyoverse’s official support page for Genshin Impact and submit a ticket describing your issue.
- Provide detailed information about your system, including your operating system version, hardware specs, and any error messages you encountered.
Conclusion
When the Genshin Impact installer keeps resetting, identifying the root cause is essential to applying the appropriate fix. Start with basic steps like checking your internet connection and disk space, then move on to more specific solutions like disabling your antivirus or running the installer with administrative privileges. By following the measures outlined in this guide, you can resolve the issue and get back to enjoying the immersive world of Teyvat without further interruptions.
Remember, always download the game from the official website and don’t hesitate to reach out to customer support if the problem persists. These steps not only safeguard your system but also ensure a smoother installation process.
