Is Private Internet Access still trustworthy?
When it comes to protecting online privacy, Virtual Private Networks (VPNs) have become essential tools. One of the longest-standing and most well-known VPN providers is Private Internet Access (PIA). Known for its affordability and solid security credentials, PIA has garnered a massive user base over the years. However, as the internet privacy landscape evolves, many users are left wondering: Is Private Internet Access still trustworthy?
Understanding Private Internet Access
Founded in 2010, Private Internet Access was built on the promise of no-logs policies, strong encryption, and anonymous browsing. It has maintained a reputation for transparency and user privacy. In 2019, however, PIA was acquired by Kape Technologies—a company that once drew criticism for its associations with adware. This acquisition raised red flags among privacy advocates, leading to questions about whether PIA can still be trusted today.

Key Features of Private Internet Access
Despite concerns stemming from its ownership, PIA has continued to evolve and update its services. Some of the features that contribute to its continued popularity include:
- No-Logs Policy: PIA asserts that it does not collect or store any user activity logs. This claim has been tested in court on multiple occasions and consistently upheld.
- Open-Source Software: All apps offered by PIA are open-source, allowing independent reviews and ensuring transparency in how the service handles user data.
- Advanced Encryption: With support for AES-256 encryption and various tunneling protocols like OpenVPN and WireGuard, PIA ensures a secure browsing experience.
- Global Server Network: With over 35,000 servers in more than 80 countries, PIA offers impressive global connectivity and speed.
- Customizability: The app is rich in options that let users control every aspect of their VPN, from kill switches to port forwarding and MACE—a built-in ad blocker.
Does the Kape Technologies Acquisition Impact Trust?
The most contentious element in the trust debate is undoubtedly PIA’s connection to Kape Technologies. Historically, Kape (formerly known as Crossrider) was involved in creating browser extensions that were labeled as adware—a fact that casts a shadow over its newer privacy-centric ventures.
However, it’s worth noting that since moving into the cybersecurity arena, Kape has acquired other respected VPN providers like CyberGhost and ExpressVPN. With these acquisitions, the company has been working to rebuild its reputation and show more commitment to privacy. So far, there is no concrete evidence suggesting Kape has compromised the privacy standards of any of its VPN brands, including PIA.
Independent Audits and Legal History
Another factor bolstering PIA’s trustworthiness is its strong track record in court. PIA has been subpoenaed multiple times as part of criminal investigations, and in every case, it was unable to provide user data—supporting its no-logs claims.
Moreover, PIA took a significant step toward transparency by conducting third-party audits of its no-logs policy and VPN infrastructure. These audits confirmed the integrity of their privacy commitments and helped rebuild confidence among its users.
How PIA Compares to Competitors in 2024
Today, the VPN space is highly competitive, with newer services offering sleek interfaces, advanced features, and cutting-edge protocols. Despite this, PIA remains a strong contender in terms of reliability and privacy protection:
- It is still one of the most affordable VPNs with premium features.
- It supports up to 10 simultaneous connections, making it suitable for families or multi-device setups.
- Its uptime and performance metrics remain consistent across various testing platforms.

Final Verdict: Is PIA Still Trustworthy?
As with any service, especially one tied to online privacy, it’s important to be vigilant. While the ownership issue cannot be entirely dismissed, PIA has done much to maintain its credibility:
- Upholding a strong no-logs policy
- Releasing open-source applications
- Undergoing independent audits
If you’re looking for a VPN with a proven track record, customizable features, and affordable pricing, Private Internet Access still stands as a reliable option in 2024. While each user needs to assess their own comfort level with Kape Technologies’ past, the current transparency and legal performance of PIA speak volumes in its favor.