How to Fix Mevo Plus Radar Camera Not Working on Windows 11

• 22.01.2026
• Blog
• Ethan Martinez
• 0

The Mevo Plus Radar Camera is a powerful tool, widely used by athletes, coaches, and sports analysts to capture high-speed motion data and enhance performance metrics. However, some users running Windows 11 have reported issues where the radar camera fails to function properly or is not detected at all. These problems can be frustrating, especially when you’re relying on the device for critical training sessions or data collection.

TL;DR

If your Mevo Plus Radar Camera is not working on Windows 11, start by ensuring you have the correct drivers and system updates. Disable USB power saving and check compatibility settings for the software. Reinstalling the Mevo software and checking your network setup can also resolve most issues. For persistent problems, compatibility or USB hardware issues might require escalation to technical support.

1. Check USB Connection and Power Settings

One of the first things to verify is whether the Mevo Plus is being powered sufficiently and recognized by your Windows 11 system. Faulty USB cables, damaged ports, or power-saving settings could interfere with the camera’s functionality.

• Use the original USB cable: Always use the manufacturer-recommended cable to connect the Mevo Plus to avoid data transfer errors.
• Switch USB ports: Try connecting the device to a different USB 3.0 port, preferably one directly on the motherboard (rear panel, not front).
• Disable USB power-saving:
  • Open Device Manager.
  • Expand the Universal Serial Bus controllers section.
  • Right-click each USB Root Hub device and choose Properties.
  • Under the Power Management tab, uncheck Allow the computer to turn off this device to save power.

2. Update Windows 11 and Install Device Drivers

Incompatibility between drivers and the operating system is one of the most common causes of the Mevo Plus not working.

Perform the following steps:

1. Go to Settings > Windows Update and install all available updates.
2. Visit the FlightScope official website to download the latest Mevo Plus drivers and software updates.
3. Install the drivers and restart your PC after installation is complete.

If Windows identifies the Mevo Plus as a generic or unknown device, perform a manual driver installation by pointing the system to the driver folder you downloaded via the Device Manager.

3. Check Software Compatibility Settings

Some older versions of Mevo or third-party software that interfaces with it may not yet be fully optimized for Windows 11. In those cases, running the software in compatibility mode can help.

To do this:

1. Right-click the Mevo Plus application shortcut and select Properties.
2. Go to the Compatibility tab.
3. Check Run this program in compatibility mode for: and select Windows 10 or an earlier supported version.
4. Apply the settings and relaunch the application.

4. Confirm the Radar Camera is Powered On Correctly

Ensure the Mevo Plus device itself is fully functioning and not experiencing hardware failure:

• Battery Check: If you’re running the device on battery instead of USB power, ensure it’s fully charged.
• LED Indicators: Observe the LED indicators to confirm the device is in the operational state. Refer to the device manual for LED status codes.

5. Reinstall or Reset the Mevo Software

Corrupted installations or mismatched files can prevent the Mevo Plus from launching or operating correctly. A full reinstall of the software can clear out any residual issues.

Follow these steps:

1. Go to Add or Remove Programs in Windows 11.
2. Uninstall the Mevo software entirely.
3. Delete any remaining folders in C:\Program Files or C:\Users\YourName\AppData\ associated with Mevo.
4. Reboot your system.
5. Reinstall the latest version of the Mevo software from the official website.

Also, ensure your antivirus or firewall isn’t interfering with the fresh installation or attempting to block camera communication.

6. Network Configuration and Firewall Settings

Mevo Plus relies on network communication for some data logging and remote interface capabilities. If you are connected via Wi-Fi or LAN, firewall settings could be preventing the device from connecting or transmitting data.

• Add exceptions: Add Mevo Plus software to the list of firewall exceptions by navigating to Windows Security > Firewall & Network Protection.
• Allow ports: If your device communicates over certain UDP or TCP ports, those need to be explicitly allowed through the firewall.
• Try disabling VPN: VPNs or proxy servers can affect device connectivity.

7. Compatibility with Third-Party Applications

If you’re trying to use Mevo Plus with third-party sport analytics software or streaming tools, confirm that the application supports Windows 11 or offers plugins or patches that support it.

In many cases, updating the third-party software or its drivers can help resolve any conflicts with Windows 11’s device management framework.

8. Test the Device on Another System

To definitively narrow down whether the issue is with your Windows 11 system or the Mevo Plus itself, try connecting the device to another computer:

• Use a Windows 10 laptop or another Windows 11 device.
• If the device works properly on another machine, the issue is likely software-related on your primary system.
• If the issue persists on multiple devices, your Mevo Plus may require repair or replacement.

9. Contact FlightScope Technical Support

If you’ve exhausted all the above troubleshooting steps and your device still doesn’t work, it’s time to reach out directly to FlightScope’s support team. Before contacting them, gather the following information:

• Model and serial number of your Mevo Plus device.
• Detailed description of the issue and when it started occurring.
• Steps already taken to try and resolve the problem.
• Software version and Windows 11 build number.

Providing this information upfront can significantly speed up the troubleshooting process.

Conclusion

While dealing with a non-functional Mevo Plus on Windows 11 can be an unexpected hurdle, most issues stem from standard configuration errors, outdated drivers, or OS-level compatibility hiccups. By methodically checking each contributing factor – from USB power settings to network configurations – you can usually pinpoint and fix the problem. When in doubt, FlightScope’s support team remains a valuable resource.

Always remember to keep your device firmware and software up to date to ensure optimal performance and compatibility with the latest Windows platform updates.