7 Ways to Fix WhatsApp Backup Stuck Issue in 2025
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WhatsApp is one of the most widely used messaging apps, and backing up your data is crucial to ensure that your chats, photos, and documents are safe. However, many users face an issue where the backup gets stuck, leaving their data at risk. If you’re dealing with a WhatsApp backup stuck issue in 2025, don’t worry—this guide will walk you through the best solutions.
1. Check Your Internet Connection
A weak or unstable internet connection is one of the most common reasons for WhatsApp backup getting stuck. Follow these steps to ensure a stable connection:
- Switch between Wi-Fi and mobile data to see if the issue persists.
- Restart your router if you’re using Wi-Fi.
- Try moving closer to the router for better signal strength.
- Use a speed test tool to confirm whether your internet connection is fast enough.
2. Restart Your Device
Sometimes, a simple restart can fix several issues, including a stuck WhatsApp backup. Restarting helps refresh system resources and clears temporary glitches that might be interfering with the process.
3. Ensure You Have Enough Storage Space
WhatsApp backups require sufficient storage space on both your phone and Google Drive (for Android) or iCloud (for iPhone). If your backup is stuck, check your available storage:
- For Android users: Go to Settings > Storage and free up space if necessary.
- For iPhone users: Open Settings > General > iPhone Storage and delete unnecessary files.
- Check your Google Drive or iCloud storage and clear unused backups if needed.

4. Update WhatsApp to the Latest Version
Using an outdated version of WhatsApp can lead to various bugs, including backup issues. To update WhatsApp:
- On Android, open the Google Play Store, search for WhatsApp, and tap Update if available.
- On iPhone, go to the App Store, search for WhatsApp, and update it to the latest version.
5. Clear WhatsApp Cache (Android Only)
For Android users, accumulated cache files might cause the backup to get stuck. Clearing the cache can resolve the issue:
- Go to Settings > Apps > WhatsApp.
- Tap Storage and then Clear Cache.
- Restart your phone and try backing up again.
6. Verify Your Google Account or iCloud Settings
Incorrect account permissions or login issues can prevent WhatsApp from backing up properly.
- For Android: Open Google Drive, tap Settings > Backups, and check if WhatsApp appears in the backup list.
- For iPhone: Open Settings > [Your Name] > iCloud and ensure WhatsApp is enabled for iCloud backup.
If required, sign out and sign back in to your account to refresh the synchronization.
7. Delete the Existing Backup and Try Again
If your backup is still stuck, deleting the previous backup and starting a new one may help:
- For Android: Open Google Drive, go to Backups, find your WhatsApp backup, and delete it.
- For iPhone: Go to Settings > [Your Name] > iCloud > Manage Storage > WhatsApp and delete the current backup.
- After deleting, restart your phone and try creating a fresh backup.

Final Thoughts
Having a stuck WhatsApp backup can be frustrating, especially if you’re trying to keep important conversations safe. By following these seven troubleshooting steps, you should be able to resolve the problem and successfully back up your WhatsApp data in 2025.
If none of these methods work, consider contacting WhatsApp Support or reinstalling the app. However, always ensure your data is safely stored before taking major steps like reinstallation.
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